Help Center

The quickest answers to the issues members run into most.

My STK Push did not arrive

Confirm your Safaricom line is active, then retry activation from your dashboard. Only one pending payment is allowed at a time.

My task was rejected

Rejections include a reviewer note. Fix the flagged issue and the task returns to your available queue where allowed.

My withdrawal is pending

Every withdrawal is reviewed by an admin. You will be notified as soon as it is approved or declined.

FAQ

Frequently asked questions

Everything about activation, tasks and withdrawals.